Outside Aerial Installation

We've partnered with a professional aerial install companion known as Total help Group (TSG) whom supply an aerial install service to BT TV customers.

Here are some concerns and answers in regards to the TSG aerial installtion service.

What does the TSG aerial install service include?

A professional and experienced TSG professional comes to your residence and install a backyard digital aerial with one feed working to your BT TV field or TV. Only good quality equipment and components are utilized and all sorts of include a one year guarantee. Once fitted, the professional will test the signal and explain to you the results.

The length of time will the engineer see simply take?

It's going to depend on the dimensions of your house however it often takes up to 3 hours.

Does the aerial install incorporate a warranty?

You'll get a 12 thirty days parts warranty from TSG.

Just how is the aerial set up?

The TSG professional will agree the right outside location for new aerial and install cabling from the aerial towards chosen area.

Are you able to fit an aerial to your property?

No, TSG may possibly not be able to fit an aerial if:

• Your home is over two storeys high
• Your property is listed or in a conservation area
• The professional cannot get safe usage of your roof
• You haven't got authorization from landlord if it is a rented residential property

Just how much does it price?

The complete price of the Aerial installation solution is £120 (inc 20% VAT), which includes fitting of the right aerial to one television point.

Am I able to ask the engineer to undertake any additional work?

In the event that installer holds out any extra work away from range associated with the television aerial installation service becoming provided under this arrangement with BT, that will be under a separate agreement between your installer and your self, and BT just isn't accountable for this.